Privacy Policy

Last updated: July 18, 2026

This Privacy Policy explains how RoachControlHouston.com (“we,” “us,” or “our”) collects, uses, and protects information when you visit or use our website (the “Site”). RoachControlHouston.com is an independent local information and referral resource; we help connect homeowners with licensed, independent pest control contractors in the Houston area. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you contact us through a form, request a free estimate, or call the phone number listed on our Site, we may collect:

  • Name
  • Phone number
  • Email address
  • Service address or general location (e.g., city/zip code)
  • Details about your pest control needs

Information Collected Automatically

When you visit the Site, we may automatically collect your IP address, browser and device information, pages visited, referring website or search terms, and your approximate location based on IP address. This is typically collected through cookies, log files, and analytics tools such as Google Analytics and Google Search Console.

Call Tracking

If you contact us by phone, we may use call tracking numbers and services to log call data (such as call duration and caller number) for quality assurance and to measure which marketing channels are working. Calls may be recorded where permitted by law, and we will provide notice of recording where required.

2. How We Use Your Information

We use the information we collect to respond to your inquiry, connect you with an independent pest control contractor for service, provide quotes or scheduling assistance, improve our Site’s content and performance, understand which marketing channels are effective, and comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Independent pest control contractors: Since this Site is a referral resource, your contact details and service request may be shared with a licensed, independent pest control contractor so they can reach out to you directly.
  • Analytics and hosting providers: Third-party tools (e.g., Google Analytics, our web hosting provider) that help us operate and analyze the Site, under their own privacy terms.
  • Legal requirements: If required by law, subpoena, or to protect the rights, property, or safety of our Site, users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, analyze site traffic and usage patterns, and support advertising or remarketing where applicable. You can disable cookies through your browser settings, though some parts of the Site may not function properly without them.

5. Third-Party Links

Our Site may contain links to third-party websites, including websites of the independent contractors we refer you to. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies separately.

6. Data Retention

We retain the information you provide for as long as necessary to respond to your request, connect you with a service provider, and comply with legal or business obligations, after which it is deleted or anonymized.

7. Your Choices and Rights

Depending on your location, you may have the right to request access to the personal information we hold about you, request correction or deletion of your information, opt out of marketing communications, and opt out of the sale or sharing of personal information where applicable under state law, such as Texas. To exercise any of these rights, contact us using the information below.

8. Children’s Privacy

This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Security

We take reasonable measures to protect the information we collect, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Serving Houston, TX and all surrounding areas